Apartaments La Neu's privacy policy

Apartaments La Neu's privacy policy

1. Initial information

Our Privacy Policy has been designed in accordance with the legal framework established by Law 29/2021 of October 28, Qualified Protection of Personal Data, as well as the provisions of the EU General Data Protection Regulation 2016/679, of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/EC is repealed ( General Data Protection Regulation), if applicable.

When the user provides their data, they declare that they have read and are aware of this Privacy Policy, giving their unequivocal and express consent to the processing of their personal data according to the purposes and terms expressed here.

APARTAMENTS LA NEU may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Andorran Data Protection Agency. These privacy conditions may be complemented by the Legal Notice, Cookies Policy and the General Conditions that, if applicable, are collected for certain products or services, if the aforementioned access involves some specialty in terms of protection of personal data.

2. Data of the person responsible for the treatment and contact of the Data Protection Officer

• Responsible: APARTMENTS LA NEU

• Registered office: Avinguda de l'Angonella, S/N, Llorts-Ordino, Andorra

• Email: apartaments@laneu.com

The person responsible for processing personal data is committed to protecting the privacy of users and developing technology that provides the safest experience on the website. This privacy statement is valid for the website https://www.laneu.com/ and governs the collection and use of data.

3. Processing of personal data

3.1 Data transfer

There are no transfers of your data, except for those authorized by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires it.

3.2 International transfers

International Transfers are not made to a recipient who is located in a country or in an international organization that does not meet the conditions established by current data protection regulations.

4. Cookies

APARTAMENTS LA NEU, uses cookies by the users of the website https://www.laneu.com/ mainly for the following purposes:

- Ensure the correct functioning of the APARTAMENTS LA NEU website.

- Temporarily store information related to user preferences, such as language.

- Collect statistical information, in order to improve the experience on the website.

For more information about the use of cookies, the user can refer to our Cookies Policy

5. Consent to send electronic communications

According to what is established in article 18 and 19 of Law 20/2014, of October 16, regulating electronic contracting and operators who develop their economic activity in a digital space by completing the data collection form and marking the corresponding box "I accept the sending of electronic communications", you are giving express consent to send information about APARTAMENTS LA NEU to your email address, telephone, fax or other electronic means.

6. Security measures

As part of our commitment to guarantee the security and confidentiality of the personal data of the interested party, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss. , unauthorized treatment or access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, according to Art. 32 of *RGPD EU 679/2016 and law 29/2021, of October 28, classified as personal data protection.

7. User rights

Any interested party has the right to obtain confirmation as to whether we are processing personal data that concerns them or not. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, if appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, interested parties may object to the processing of their data. The person responsible for the file will stop processing the data, based on compelling legitimate reasons, or the exercise or defense of possible claims.

In accordance with current legislation, the user may exercise their rights with the person responsible for the treatment of:

7.1 Right of access

As a user, you can ask the person responsible for your personal data to confirm whether your personal data is being processed by them.

In addition, you can request from the person responsible information about the purpose of the processing of your personal data, how long your data will be kept, what rights you have as a user, whether your data has been transmitted to a third country or an international organization, the existence of automated decisions, whether there is profiling of the website, among others.

7.2 Right to rectification

If the personal data that you have made available to APARTAMENTS LA NEU are inaccurate or incomplete, you have the right to rectify or complete them before the data controller.

7.3 Right to limitation of processing

As a User, you can request the limitation of the processing of your personal data when your data is not accurate, when you consider that your data is not being used properly and as users you oppose the deletion, when the person responsible no longer needs the personal data to the purposes of the treatment.

If the processing has been limited in accordance with the previous conditions, you will be informed by the person responsible before the aforementioned limitation is terminated.

7.4 Right of deletion

You can request the data controller to immediately delete your personal data and he or she will be obliged to delete this data immediately, when the data is not necessary for the purposes collected. In addition, you can request that your data be deleted, when you change your mind about consent, show opposition and there are no justified reasons for the processing, your data is processed incorrectly, it has to be deleted to comply with a legal obligation or your data is obtained in relation to a legal offer.

7.5 Right to information

If you have exercised your right to rectification, deletion or limitation of processing against the controller, the controller is obliged to inform all recipients to whom your personal data has been communicated about this rectification, deletion or limitation of processing, unless this is impossible. or involve a disproportionate effort.

As a User, you have the right to have the person responsible inform you about who these recipients are.

7.6 Digital rights guarantees

User's right to internet neutrality, being able to access the internet regardless of their personal, social, economic or geographical condition. The user is guaranteed universal, affordable, quality and non-discriminatory access.

7.7 Right to data portability

You have the right to receive the personal data you have made available to the company in a structured, commonly used and machine-readable format. Furthermore, you have the right to transmit this data to another person responsible without the person responsible to whom you have provided it preventing it.

7.8 Right to object

As a user, you have the right to object at any time, for reasons arising from your particular situation, to the personal data made available to APARTAMENTS LA NEU being processed.

The controller will stop processing your personal data unless it can demonstrate compelling legitimate grounds for this processing, which override your interests, rights and freedoms, or the processing is intended to establish, exercise or defend claims.

7.9 Right to revoke the declaration of consent regarding data protection

As a User you have the right to change your consent declaration regarding data protection at any time. This change in decision regarding consent will not affect the legality of the processing that took place based on the consent given before its revocation.

7.10 Automated individual decisions, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on the User or significantly affects them in a similar way.

7.11 Right to file a claim with the supervisory authority

As a User you will have the right to lodge a complaint with a supervisory authority, in particular the Member State of your residence, workplace or place of infringement, if you consider that the processing of personal data creates a violation of the *GDPR.


Likewise, the user may exercise their rights through written communication specifically addressed to the person in charge and request the form for the exercise of the right to be exercised. To submit this form you must provide the following information:

• Name and surname of the user and photocopy of their ID. In cases where representations are supported, identification by the same means of the person representing the user will also be required, as well as documentary accreditation of the representation. The photocopy of the identity document can be replaced by any other means valid by law that demonstrates your identity.

• Request for reasons specific to the request or information that needs to be accessed.

• Address for notification purposes.

• Date and signature of the applicant.

• Any document that proves your request.

This request and all other attachments can be sent to the following addresses Avinguda de l'Angonella, S/N, Llorts-Ordino, Andorra and/or email address: apartaments@laneu.com

Optionally, you can go to the competent Control Authority, in this case the Andorran Data Protection Agency (*APDA) to obtain additional information about your rights.

9. Data Update

All information provided by the user through registration or by filling out the forms on this website must be true. Likewise, it will be the user's responsibility to permanently keep all the information provided to APARTAMENTS LA NEU updated so that it responds, at all times, to the user's real situation.

10. Withdrawal of Consent

The consent given for a specific purpose can be withdrawn at any time, without affecting the legality of the treatment based on the consent prior to withdrawal. In these cases, APARTAMENTS LA NEU will stop processing personal data or, if necessary, will stop doing so for this specific purpose, except for compelling legitimate reasons, or the exercise or defense of possible claims.

11. Changes to the Privacy Policy

This Privacy Policy is a document that is subject to eventual changes in accordance with the legislation applicable at the time. Therefore, I know that the modifications to this Privacy Policy will be duly notified so that you are informed of the changes produced and can give your express consent to these changes.

12. Confidentiality

APARTAMENTS LA NEU guarantees the confidentiality and security of your personal data when it is processed to the extent that it has implemented the processing policies and security measures referred to in the privacy regulations. The treatment policies and security measures implemented at APARTAMENTS LA NEU prevent the alteration, loss, processing or unauthorized use of your personal data.